Frequently Asked Questions
Have a question about Cancer Care Package, what to send someone with cancer, or how our gifts work? You’re in the right place.
Cancer Care Package creates thoughtful gifts, care packages, encouragement products, and resources designed to help people show up for someone facing cancer—because sometimes you want to help, but you simply don't know what to send or say.
About Cancer Care Package
1. What is Cancer Care Package?
Cancer Care Package is a company that creates thoughtful gifts, care packages, and encouragement products for people affected by cancer.
Our goal is to make it easier to show someone you care during diagnosis, treatment, recovery, waiting, and the many ordinary days in between.
2. Who are Cancer Care Packages for?
Cancer Care Packages are designed for cancer patients, cancer survivors, caregivers, friends, and family members affected by cancer.
Some products are created specifically for women or men, while others are appropriate for almost anyone who could use comfort and encouragement.
3. What makes Cancer Care Package different from a regular gift basket?
Cancer Care Package products are intentionally created for the cancer journey rather than simply being collections of general gift items.
We focus on encouragement, comfort, usefulness, meaningful messages, and gifts that acknowledge what someone is walking through without making cancer their entire identity.
4. Who started Cancer Care Package?
Cancer Care Package was founded by Susan and Robert Flowers.
Susan is a breast cancer survivor, author, and former gift basket company owner. Her experience both receiving support during cancer and spending more than two decades in the gift industry helped shape Cancer Care Package.
5. Why was Cancer Care Package created?
Cancer Care Package was created to answer a common question: “Someone I care about has cancer. What can I do?”
It can be difficult to know what to say, what to send, or how to help after someone receives a cancer diagnosis. Our products are designed to give people a meaningful way to say, I'm thinking about you. I'm praying for you. I'm here. You are not alone.
Choosing a Cancer Gift
6. What is a good gift for someone who has cancer?
A good gift for someone with cancer is thoughtful, comforting, useful, and appropriate for the individual rather than focused only on the disease.
Comfort items, encouraging gifts, practical products, journals, books, personalized keepsakes, and thoughtfully assembled care packages can all be meaningful choices.
7. What should I put in a cancer care package?
A cancer care package can include comfort items, practical products, entertainment, encouraging notes, personal-care items, books, journals, snacks when appropriate, and small gifts that remind the recipient they are loved.
The best care packages balance usefulness with encouragement rather than filling a box with items simply because they are associated with cancer.
8. What can I send someone who was just diagnosed with cancer?
After a new cancer diagnosis, consider sending something that offers support without overwhelming the recipient.
A thoughtful care package, comforting gift, handwritten message, journal, devotional, practical item, or simple reminder that you are available can be especially meaningful during the uncertain days immediately following a diagnosis.
9. What can I send someone going through chemotherapy?
Someone going through chemotherapy may appreciate comfort items, activities for long treatment days, encouraging gifts, practical items, or a care package assembled specifically with treatment in mind.
Because treatment experiences and medical restrictions vary greatly, avoid assuming that every cancer patient needs or can use the same products.
10. What is a good gift for someone starting radiation?
A meaningful gift for someone beginning radiation can focus on encouragement, comfort, and letting them know you are thinking about them throughout treatment.
Cancer Care Package offers gifts and encouragement products that can be sent at the beginning of treatment or during the weeks that follow.
11. What do you give someone who already has everything during cancer treatment?
When someone already has plenty of things, give something personal or meaningful rather than simply giving more stuff.
A heartfelt message, personalized gift, devotional, journal, encouragement item, experience, or carefully selected care package can communicate support without feeling like another generic present.
12. What is a good gift for a cancer survivor?
A good cancer survivor gift recognizes the person and what they have walked through without suggesting that cancer defines them.
Personalized keepsakes, meaningful jewelry or accessories, books, journals, faith-based encouragement, celebration gifts, and items connected to their interests can all be thoughtful choices.
13. Can I send a cancer care package instead of flowers?
Yes. A cancer care package can be a meaningful alternative to sending flowers to someone with cancer.
Flowers are beautiful, but a care package can provide encouragement and useful or lasting items that the recipient can enjoy over time.
14. What can I send someone with cancer who lives far away?
A shipped cancer care package is an easy way to support someone with cancer when you cannot be there in person.
Sending a thoughtful gift directly to their home lets them know that distance has not stopped you from thinking about them.
What to Say and How to Help
15. What should I say to someone who has cancer?
The most meaningful words are usually simple and sincere.
You don't have to fix the situation or find the perfect inspirational phrase. Messages such as I'm thinking about you, I'm praying for you, I'm here for you, or You don't have to walk through this alone can mean more than trying to explain why something is happening.
16. What should I write in a card for someone with cancer?
Write something personal, encouraging, and pressure-free.
You might share a favorite memory, tell the person what you appreciate about them, offer a specific way you can help, or simply remind them that you are thinking about them.
Avoid putting pressure on the recipient to be positive, strong, or inspirational.
17. What should I not say to someone with cancer?
Avoid minimizing their experience, comparing their cancer journey to someone else's, offering unrequested medical advice, or telling them they must “stay positive.”
It's usually better to listen, acknowledge what they are experiencing, and offer genuine support.
18. How can I support a friend who has cancer?
Supporting a friend with cancer can include checking in, bringing meals, helping with errands, providing transportation, sending encouraging messages, remembering important treatment days, and continuing to show up after the initial diagnosis.
One of the most helpful approaches is to offer something specific rather than simply saying, “Let me know if you need anything.”
19. How can I support someone with cancer when I don't know what to say?
You don't need perfect words to support someone with cancer.
A simple message such as I don't know exactly what to say, but I love you and I'm here can be more meaningful than avoiding the person because you're afraid of saying the wrong thing.
Faith-Based Cancer Gifts
20. Does Cancer Care Package offer Christian gifts for cancer patients?
Yes. Cancer Care Package offers Christian and faith-based gifts and resources for people who find strength and encouragement in their faith.
Depending on the product, these may include Scripture, prayer, devotionals, Christian books, or other faith-centered messages.
21. Are all Cancer Care Package products Christian?
No. Not every Cancer Care Package product is faith-based.
We offer products for customers looking for Christian encouragement as well as gifts that do not contain explicitly religious messaging. Product descriptions will help you choose the right gift for your recipient.
22. What is a good Christian gift for someone with cancer?
A meaningful Christian cancer gift can include Scripture, prayer, a devotional, journal, faith-based care package, or another reminder of God's presence during difficult seasons.
The best choice depends on the recipient and the role faith plays in their life.
23. Do you have a devotional for someone battling cancer?
Yes. Susan C. Flowers is the author of Cancer, This Means WAR: A 40-Day Prayer Battle Plan for Strength, Peace, and Faith in the Fight.
The devotional was written for cancer warriors and those walking beside them and focuses on prayer, Scripture, faith, encouragement, and standing firm through the cancer journey.
Caregivers, Family and Friends
24. Do you have gifts for cancer caregivers?
Yes. Cancer caregivers need encouragement too, and Cancer Care Package recognizes the family members and friends who walk alongside someone during treatment.
Caregiver gifts can provide encouragement, rest, practical support, or simply acknowledge the tremendous role they play.
25. What is a good gift for someone caring for a cancer patient?
A good cancer caregiver gift focuses on the caregiver as a person rather than only on their responsibilities.
Comfort items, meals, gift cards, journals, encouraging books, self-care gifts, or simply giving them an opportunity to rest can be meaningful.
26. Can I send a care package to the family of someone with cancer?
Yes. Cancer affects families as well as the individual receiving treatment.
A family care package, meal, practical gift, encouragement product, or thoughtful message can remind the entire household that they have people supporting them.
Personalization and Gifts
27. Can Cancer Care Package gifts be personalized?
Selected Cancer Care Package products can be personalized.
Available personalization options may include names, messages, designs, colors, or other choices depending on the product. Available options will be shown on the individual product page.
28. Can I send a Cancer Care Package directly to someone as a gift?
Yes. You can have an order shipped directly to the recipient.
Be sure to enter the recipient's complete and accurate shipping address during checkout.
29. Can I include a personal message with my gift?
When a product or checkout option allows gift messages, you can include a personal message for the recipient.
Available gift-message options will be displayed during ordering.
30. Can you help me choose the right cancer gift?
Yes. Choosing a gift for someone going through cancer can feel surprisingly difficult, and we want to make it easier.
Browse by recipient, occasion, or type of encouragement when those options are available on our site. You can also contact Cancer Care Package if you need help deciding which product may be most appropriate.
Ordering, Shipping and Returns
31. How long does Cancer Care Package take to ship?
Most Cancer Care Package orders are typically processed within 2–5 business days, unless otherwise stated on the product page.
Personalized and made-to-order products may take longer. Carrier transit time begins after the order has been processed and shipped.
32. Can I change the shipping address after placing an order?
Contact Cancer Care Package as soon as possible if you entered the wrong shipping address.
If the order has not yet been processed or shipped, we will make every reasonable effort to update it. Once an order has shipped, we may not be able to change the delivery address.
33. What happens if my Cancer Care Package arrives damaged?
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery.
Include your order number and photographs of the product and packaging when possible. If we made a mistake, we will work to make it right.
34. Can I return a Cancer Care Package order?
Eligible, unused products may generally be returned within 30 days of delivery, subject to our Shipping & Returns Policy.
Personalized, customized, made-to-order, digital, consumable, opened personal-care, clearance, and final-sale products may not be returnable unless they arrive damaged, defective, or incorrect.
One More Question
35. How do I contact Cancer Care Package?
You can contact Cancer Care Package through the contact information provided at cancercarepackage.com.
If your question is about an existing order, please include your name and order number so we can help you as quickly as possible.
Our Heart Behind Cancer Care Package
Cancer can leave friends and family wondering what to say, what to send, and how to help.
Cancer Care Package exists to make one part of that a little easier.
You don't need perfect words. You don't need the perfect gift. Sometimes you simply need a meaningful way to remind someone:
I'm here. I care. And you are not walking through this alone.
